# New user onboarding info

Hi! Alex here 😎 I’m making this really quick document to collect the key FAQs & essential things for a new user to know.

1. The more **feedback** you share with me, the better! You literally can’t overshare :pencil2: [Contact us](/docs/about-refract/contact-us.md)
2. The IFS mode follows a **strict ritual**, and doesn’t permit much flexibility, so we recommend following the prompts rather than trying different things -> :two\_hearts: [Working with our guide](/docs/refract-features/working-with-our-guide.md)
3. If you like the experience and want accountability to use it regularly, reach out to me -> speaking from experience, IFS can be very easy to procrastinate on! [Contact us](/docs/about-refract/contact-us.md)
4. Privacy policy is here -> :sailboat: [Privacy policy (summary)](/docs/about-refract/privacy-policy-summary.md)
5. What our users are saying -> [User feedback](/docs/user-feedback.md)


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