# New user onboarding info

Hi! Alex here 😎 I’m making this really quick document to collect the key FAQs & essential things for a new user to know.

1. The more **feedback** you share with me, the better! You literally can’t overshare :pencil2: [contact-us](https://help.refract.space/docs/about-refract/contact-us "mention")
2. The IFS mode follows a **strict ritual**, and doesn’t permit much flexibility, so we recommend following the prompts rather than trying different things -> :two\_hearts: [working-with-our-guide](https://help.refract.space/docs/refract-features/working-with-our-guide "mention")
3. If you like the experience and want accountability to use it regularly, reach out to me -> speaking from experience, IFS can be very easy to procrastinate on! [contact-us](https://help.refract.space/docs/about-refract/contact-us "mention")
4. Privacy policy is here -> :sailboat: [privacy-policy-summary](https://help.refract.space/docs/about-refract/privacy-policy-summary "mention")
5. What our users are saying -> [user-feedback](https://help.refract.space/docs/user-feedback "mention")