# FAQs ### Will the Refract team read my session transcripts? We want Refract to be a private space just for you, so we promise we will never look at your data without your explicit permission. See more in our [Privacy policy (summary)](/docs/about-refract/privacy-policy-summary.md). ### Is my data safe? All data is encrypted and stored using the same scheme as Notion and Roam Research. ### Can I use my voice? Yes! You can complete a session using your voice, or by typing. We recommend voice as it's a nice way to remain embodied! ### Do I need to already know IFS? At this early phase in Refract's journey, we're only inviting people who have some experience with IFS, or who go through our cohort to learn Focusing + IFS + have a session with a human practitioner. See [How much IFS should I know?](/docs/theory-and-education/how-much-ifs-should-i-know.md) for more info. ### Is there a mobile app? Not yet. We’re excited to have a polished mobile experience, but have chosen to focus on the web for now. However, you can use Refract on a mobile browser! ### How long does a session take? An average IFS session takes 30-60 minutes, and an average Focusing session takes 10-20 minutes! --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.refract.space/docs/user-guidance/faqs.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.